Contact information

Contact Us

We'd love to hear from you!

Whether you have a question about an order, need help with personalization, or just want to learn more about our products, we're here to help.

Customer Support

The Memory Press

Email: support@memorypress.org

We strive to respond to all inquiries within 1–2 business days.

Before You Contact Us

To help us assist you as quickly as possible, please include:

  • Your order number (if applicable)

  • Your name

  • A brief description of your question or concern

  • Photos of your order if you're reporting a damaged or incorrect item

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)

Closed on weekends and major holidays.

Thank you for choosing The Memory Press. We appreciate your business and look forward to creating something special for you!