Contact information
Contact Us
We'd love to hear from you!
Whether you have a question about an order, need help with personalization, or just want to learn more about our products, we're here to help.
Customer Support
The Memory Press
Email: support@memorypress.org
We strive to respond to all inquiries within 1–2 business days.
Before You Contact Us
To help us assist you as quickly as possible, please include:
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Your order number (if applicable)
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Your name
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A brief description of your question or concern
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Photos of your order if you're reporting a damaged or incorrect item
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Closed on weekends and major holidays.
Thank you for choosing The Memory Press. We appreciate your business and look forward to creating something special for you!